Great Freight Rebate

Giving your shipping costs back to you in DW credit is just one way we want to help you celebrate every day! You read that right! When you place an order with your DW account, as a thank you, we will apply the cost of your shipping to your account as credit* when the order ships. Enjoy using it for anything on a future purchase! For more information, visit our Great Freight Rebate page!

*This offer is not applicable on express orders, international, orders to Hawaii and Alaska, orders over $3,500.01 or on in-store pickups. Other exclusions may apply. 

Shipping

• Economy Ground

  • $0.00 - $50.00: $5.50 + handling

  • $50.01 - $100.00: $6.50 + handling

  • $100.01 - $200.00: $8.50 + handling

  Standard Ground

  • $0.00 - $50.00: $6.50 + handling

  • $50.01 - $150.00: $8.50 + handling

  • $150.01 - $200.00: $14.50 + handling

  • $200.01 - $300.00: $18.50 + handling

  • $300.01 - $400.00: $22.50 + handling

  • $400.01 - $500.00: $26.50 + handling

  • $500.01 - $700.00: $29.50 + handling

  • $700.01 - $850.00: $34.50 + handling

  • $850.01 - $1,000.00: $39.50 + handling

  • $1000.01 - $1,500.00: $49.50 + handling

  • $1,500.01 - $1,750.00: $59.99 + handling

  • $1,750.01 - $2,000.00: $69.99 + handling

  • $2,000.01 - 3,500.00: $89.99 + handling

  • $3,500.01 - 5,000.00: $249.99 + handling*

  • $5,000.01 - 7,500.00: $299.99 + handling*

  • $7,500.01+: $399.99 + handling*

  For Economy Ground, we will select the cheapest shipping service to deliver your package. In many cases, the US Postal Service will receive your order the final leg of the route and deliver your order to the final destination. Economy Ground is a very reliable service, but could be slower than Standard Ground.

• For Standard Ground, we will select the cheapest shipping service to deliver your package. However, we will NOT select a service that uses the US Postal Service at any point during the shipping route. Standard Ground is typically a faster ground option than Economy Ground. 

• Tree bundles, Christmas trees, resin pieces and other product exclusions apply. Shipping rates are subject to change.

• *Shipping fees at these order totals include a surcharge due to the freight costs incurred when shipping an order of this size. Orders over $3,500.01 do not qualify for the Great Freight Rebate campaign.

• For more information about shipping, please visit our Shipping page.

In-Store Pickups

We charge a $4.95 processing fee for all in-store pickups. Please allow two business days for your order to arrive at the store. You will receive an email notification when you order is ready for pickup. In-store pickups need to be picked up within 10 days from the time the order arrives to our store. After 10 days, orders will be cancelled and items will be put back into our inventory system. Our store address is 3708 West Pioneer Parkway, Arlington, TX 76013. Please bring a copy of your order confirmation with you or you can pull it up on your smartphone. For more information about our in-store pickup policy, please visit our Shipping page.

Christmas Trees

Christmas tree shipping fees are based on real-time carrier rates. We only ship Christmas trees to the 48 Contiguous States. Express shipping is not available for orders with Christmas trees. 

Drop-Ship Items

We do have items on our site that ship directly from a vendor's warehouse. You will know if a product is a drop-ship item by referencing the "Availability" section on the product page. Drop-ship items ship directly from the vendor's warehouse and are not eligible for express shipping, international shipping or in-store pickups. Processing time is typically longer for drop-ship items. You will receive tracking information once it becomes available. 

Returns

We want you to know that your satisfaction is our number one priority. If you don’t love what you purchased from us, you’re welcome to return most items within 30 days of the date of purchase. Please note that all sales are final on discounted Christmas decor from the previous season. To view our full returns policy, please visit our Returns page.